Open to NRW / water-loss / AMI roles & advisory — worldwide

Eng. Ehab Basuoni
Non-Revenue Water Specialist

Head of the Non-Revenue Water Section · Aqaba Water Company, Jordan
NRW Reduction · DMA Design · Leak Detection · Smart Metering (LoRaWAN AMI)

I run non-revenue water end to end on the operator side — and I have the number to prove it: I helped cut a city's NRW from 58.7% to 34% across a 1,968 km network, deploying 42,000 ultrasonic smart meters and a 500-unit leak-detection fleet along the way.

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Eng. Ehab Basuoni — Head of Non-Revenue Water, Aqaba Water Company
NRW · Aqaba City
58.7%→34.0%
Q1 2021 → Q3 2026 · ▼ 24.7 pts
13+
Years in the water sector
(11 inside a utility)
42,000
Ultrasonic LoRaWAN
AMI meters deployed
500
Noise-logger fleet
on IoT platform
1,968 km
Distribution network
under responsibility
~50
Professional trainings
& certifications
About

Operator-side water engineering, driven by results

I'm a water engineer based in Aqaba, Jordan, with thirteen years in the sector and eleven inside a single operating utility — which means I've owned non-revenue water from the inside, not advised on it from a distance.

My work covers the full NRW cycle: IWA water balance (top-down and bottom-up), DMA establishment and validation, pressure management and N1 analysis, acoustic leak detection, and commercial-loss reduction through metering accuracy and illegal-use control. On the real-loss side I direct a 500-unit noise-logger fleet; on the apparent-loss side I delivered and still operate a 42,000-point ultrasonic LoRaWAN AMI estate.

I'm the author of the Non-Revenue Water certification examination for ACWUA, the Arab Countries Water Utilities Association, and I've delivered donor-funded water work with GIZ, PTB, JICA and USAID. I model in WaterGEMS and EPANET, and analyse in ArcGIS, QGIS, SCADA and Power BI.

At a glance

  • Current role — Head of NRW Section, Aqaba Water Company
  • Service area — ~45,600 connections (≈42,000 in-city)
  • Network — 1,968 km, 27,665 pipe segments, 95 DMAs
  • Credential — JEA member #131352 · ACWUA NRW Supervisor
  • Based in — Aqaba, Jordan · open to relocation
Core expertise

What I do

A complete non-revenue water toolkit — strategy to field delivery, real loss to apparent loss.

NRW Reduction

IWA/AWWA water balance, real-loss analysis, ILI tracking, and full-cycle loss-reduction strategy.

DMA Design & Validation

District Metered Area establishment, boundary valving, minimum night flow analysis, and zoning.

Leak Detection

500-unit noise-logger fleet on an IoT platform, acoustic correlation, step testing and repair tracking.

Smart Metering (AMI)

42,000-point ultrasonic LoRaWAN rollout — reading validation, under-registration testing, data integration.

Pressure Management

Pressure-zone review, PRV performance assessment, and pressure–leakage (N1) analysis across the network.

Commercial Loss Control

Meter accuracy, illegal-use detection and re-billing, apparent-vs-real loss separation.

Hydraulic Modelling

Network design and analysis in WaterGEMS, WaterCAD and EPANET, with Digital-Twin data preparation.

GIS & Data Analytics

ArcGIS Pro, QGIS, SCADA and Power BI; advanced Excel modelling and KPI dashboards.

Water Balance & KPIs

Top-down and bottom-up water balance, NRW% / ILI / MNF tracking, reporting to the regulator.

Career

Experience

09/2025 — Present
Head of Non-Revenue Water Section
Aqaba Water Company (AWC) · Aqaba, Jordan
  • Lead company-wide NRW strategy: water balance, DMA design and validation, and KPI reduction (NRW%, ILI, MNF).
  • Direct a 500-unit noise-logger leak-detection fleet, pressure management and the 42,000-point AMI estate.
  • Supervise multiple NRW field teams across leak detection, pressure management and meter accuracy.
09/2020 — 09/2025
Head of Water Meter Division
Aqaba Water Company (AWC) · Aqaba, Jordan
  • Led meter inspection, replacement, troubleshooting and classification teams for domestic, bulk and DMA meters.
  • Delivered the 42,000-meter ultrasonic LoRaWAN AMI replacement programme and bulk-meter accuracy improvements.
  • Ran meter-reading and data-collection teams; NRW data collection, analysis and reconciliation.
09/2015 — 09/2020
Supervision & Planning Engineer
Aqaba Water Company (AWC) · Aqaba, Jordan
  • Prepared tender and contract documents including bills of quantities; valued completed work and arranged payments.
  • Main technical adviser on construction sites; checked plans, drawings and quantities for accuracy.
2013 — 2015
Early career — Jordan & Germany
Darras Contracting · Aqaba Development Corporation · Duktus Rohrsysteme Wetzlar GmbH (Germany)
  • Water / infrastructure site engineer and trainee water engineer on an urban infrastructure project (client and contractor side).
  • Application-engineering internship in ductile-iron pipe systems, Wetzlar, Germany.
Selected projects

Delivered on the ground

City-Wide NRW Reduction Programme

Owned the programme that cut Aqaba's company-wide non-revenue water from 58.7% (Q1 2021) to 34.0% (Q3 2026) across a 1,968 km network — reported quarterly to and recognised by Jordan's Ministry of Water & Irrigation.

NRW StrategyWater Balance24.7-pt drop

42,000-Meter Ultrasonic AMI Rollout

Project management for replacing all 42,000 Aqaba City mechanical meters with Mach-10 ultrasonic smart meters on LoRaWAN — remote reading, real-time data, reading validation and under-registration testing.

Smart MeteringLoRaWANAMI

DMA Design & Installation — Aqaba City

Design, redesign and installation of District Metered Areas across the city (95 named DMAs): boundary valving, flow/pressure monitoring, minimum night flow analysis and validation.

DMAMNF AnalysisPressure

Noise-Logger Leak Detection Fleet

Direction of a 500-unit noise-logger fleet on an IoT platform — acoustic correlation survey, minimum night flow analysis, and repair tracking to drive down real losses.

AcousticIoT LoggersCorrelation
Recognition

Speaking & profile

“Smart meters should not be viewed as a replacement for traditional leakage detection. Instead, they make conventional leakage investigation significantly more effective.” — Eng. Ehab Basuoni, on integrating AMI with active leakage control
2026

Keynote Speaker — Brussels

Smart Water Metering & Customer Transformation Congress, June 2026 — delivering metering under extreme water scarcity.

2026

Cover Feature — H2O Global News

Issue 17, March 2026 — profiled on Aqaba's smart-metering and NRW programme.

2025

Speaker — London

Smart Water Metering & Customer Experience Transformation — rapid rollout and technician capacity building.

2024

Talent for Governance Fellow

The Hague Academy for Local Governance & Waternet, Netherlands — multilevel water governance.

Education

Academic background

2009 — 2013

B.Sc. Civil Engineering — Water & Environmental Engineering & Management

German Jordanian University, Madaba, Jordan

2014

Exchange Semester — Water Engineering

Magdeburg-Stendal University of Applied Sciences, Germany

2019

Short Course — Water Transport & Distribution

IHE Delft Institute for Water Education, Netherlands

Professional development

~50 trainings & certifications

Selected — from JICA, USAID, GIZ, PTB, Fuji Tecom, Esri, IHE Delft and The Hague Academy:

NRW · Improving NRW Management — JICA, Tokyo NRW · Technical NRW Reduction — Fuji Tecom, Tokyo NRW · Advanced NRW & Physical Losses — USAID Model · WaterGEMS / WaterCAD / EPANET Metrology · Quality Infrastructure — PTB, Germany GIS · ArcGIS Pro & Water-Utility GIS — Esri Data · Microsoft Power BI Gov · Multilevel Water Governance — Hague Academy
ACWUA NRW Supervisor ACWUA Operator Level III — NRW AQAC NRW Network Operator L3 OSHA 30 · NASP 30
Get in touch

Open to new opportunities

I'm exploring NRW, water-loss, DMA and smart-metering roles and advisory — utility-side or vendor-side — across the Gulf, Europe and worldwide. Available from December 2026. The fastest way to reach me is email or LinkedIn.

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